Your Business, Available 24/7 with AI
Stop losing leads after hours. Our custom GPT-powered chatbots answer customer questions instantly, capture contact details, and speak German and English fluently. Built specifically for Austrian businesses.
Facing These Challenges?
Overwhelmed Customer Support
Your team spends hours answering the same questions every day. Product details, pricing inquiries, opening hours, and shipping information consume resources that should be focused on complex customer needs and revenue-generating activities.
Missed Leads After Hours
When your office closes, your website keeps getting visitors. Potential customers land on your site at 10 PM, have a question, find no one to answer, and leave for a competitor. Every unanswered inquiry is a lost opportunity.
Slow Response Times
Customers expect answers in seconds, not hours. Long response times lead to frustration, abandoned purchases, and negative reviews. Your team simply cannot keep up with the volume of incoming questions across multiple channels.
No Multilingual Support
Austria sits at the crossroads of Europe. Your customers speak German, English, and often other languages. Hiring multilingual support staff is expensive, but failing to serve international customers means leaving revenue on the table.
Why Choose HTD Solutions?
24/7 Customer Support
Your chatbot never sleeps, never takes a break, and never calls in sick. It handles customer inquiries around the clock, capturing leads and answering questions at 3 AM just as effectively as at 3 PM. Every visitor gets instant attention.
GPT-Powered Intelligence
Our chatbots use the latest GPT technology to understand context, handle complex questions, and provide natural-sounding responses. They learn from your knowledge base and adapt to your business terminology for accurate, helpful answers.
Multi-Channel Deployment
Deploy your chatbot on your website, WhatsApp, Facebook Messenger, and other platforms from a single build. Reach your customers wherever they prefer to communicate without building separate solutions for each channel.
German + English Support
Serve your Austrian and international customers in their preferred language. Our chatbots seamlessly switch between German and English, with the ability to add more languages as your business grows across European markets.
What's Included
Timeline: 2+ weeks
What's Included
- Initial requirements & use-case analysis (support / FAQ / lead capture)
- Conversation flow design and NLP intents definition (Voiceflow)
- German & English language support
- GPT/OpenAI integration
- Multi-channel deployment (web, mobile, WhatsApp, etc.)
- Basic analytics for conversation metrics
Available Add-ons
- CRM system integration
- Payment gateway integration for in-chat transactions
- Custom analytics dashboard with sentiment analysis
- SLA-based support (24/7 availability)
- Additional languages (e.g., French, Italian)
Deliverables
Our Process
Requirements Analysis
Define use cases, target channels, user personas
Bot Design
Conversation tree, NLP intent definitions, fallback logic
Development & Training
Build chatbot, integrate AI/NLP services, train with sample data
Integration & Testing
Connect CRM, payment APIs, test all supported languages/channels
Launch & Optimization
Deploy live, monitor real conversations, iterate and fine-tune
Frequently Asked Questions
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